How to Combine Orders on Shopify

Are you struggling to combine orders on Shopify? Ever had customers placing multiple orders in quick succession, leading to double shipping costs and a less-than-stellar customer experience? Well, I've got a solution for you.

In this article, we'll cover how you can easily combine orders, streamline your fulfilment and deliver a better customer experience. Let's jump in

{{cool-component="/style"}}

How to Combine Orders on Shopify

Order merging isn't a built-in Shopify feature, but fear not! There's an app called "Combine & Merge Orders" to address this issue. This app allows you to automatically or manually merge orders, saving you money on shipping and providing a better customer experience. Here's how to set it up.

1. Install the app and select a plan that suits your needs

First things first, you'll need to choose a plan. If you're running a smaller store, the "Merge as You Go" plan is a great starting point. As your business grows, you can always upgrade to a plan that offers more merges and lower per-merge costs. The app comes with a range of pricing options to fit your needs.

2. Define Your Merging Rules

Combine & Merge Orders works based on rules you define. You can set conditions like customer ID, shipping address, fulfillment status, and more to determine when orders should be merged. This ensures that only eligible orders are combined, preventing any unwanted merges.

3. Conflict Handling for a Smooth Merge

When merging orders, there may be conflicts, such as different shipping rates or tags. Combine & Merge Orders allows you to decide which values to keep, whether it's the most expensive shipping rate, original tags, or custom options. You can also refund shipping fees for merged orders if the total order value meets specific criteria.

4. Customize Order Actions

The app enables you to add notes, tags, and perform actions on both the original and new merged orders. You can tag orders with original order names, add order notes, and even customize order names and tax values for the merged order.

5. Automate the Merging Process

One of the standout features of Combine & Merge Orders is its ability to automate the merging process. You can set a merge delay time, ensuring that any automations triggered by incoming orders have time to complete before merging. Automatic merging saves you time and ensures a seamless customer experience.

6. Test It Out in Your Store

To see the app in action, simply place a couple of test orders from the same customer in quick succession. The app will automatically merge them according to your predefined rules, resulting in a single, streamlined order.

How to Combine Orders on Shopify Wrap-up

With Combine & Merge Orders, you can efficiently merge orders in Shopify, reduce shipping costs, and provide a top-notch customer experience. It's a must-have tool for any e-commerce business looking to optimize their order management process.

So, head over to the Shopify App Store, search for "Combine & Merge Orders," and start simplifying your order management today.

{{cool-component="/style"}}